Privacy & Cookies

Privacy & Cookies

Equorum is committed to protecting your privacy and the overall integrity of the Internet. To that end, we are disclosing here any issues related to privacy in the collection by ourselves of personally identifiable information from users of www.equorum.co.uk.

This Policy has been developed to comply with the Data Protection Act 1998 (the Act), the General Data Protection Regulations and any other applicable data protection and privacy laws and regulations (“Data Protection Legislation”) and follows good practice guidelines from the Direct Marketing Association. The data controller is Equorum, John Beers Cottage, Poxwell, Dorset, DT2 8ND.

It is updated, without notification, following advice published from time to time by the Information Commissioner. We are not responsible for the content or the privacy policies of Web sites to which www.equorum.co.uk may link.
Please read on for more details about our privacy policy.

The summary

Information you provide to Equorum is not provided or sold to any third parties. Information you provide on the website is used only for the purpose of tracking & processing your order, replying to your enquiry.

Controllers of personal information

Any personal information provided to or to be gathered is controlled primarily by:-

EQUORUM
JOHN BEERS COTTAGE
POXWELL
DORSET
DT2 8ND

Information we collect

We collect information via our billing & delivery pages and our enquiry forms.

We require customers to provide us with a name, billing address and email address. Your telephone number and a secondary delivery name & address may also be provided but this is not mandatory. We also record the details of your order but please note that your credit card details are not recorded.

What we do with the information collected

The information we collect allows us to process your order and send it to you. It also provides us with your contact details, should there be a problem with the order and we need to contact you.

We may perform statistical analyses of enquiries submitted via the website. This information is not disclosed to any third parties.

We do not share the information we collect

Equorum does not sell, trade or rent your personal information to others. Equorum does not provide aggregate statistics about our customers, sales, traffic patterns and related site information to third-party vendors.

About “cookies”

A cookie is a small file created by a website and then stored on your computer. Most Web browsers automatically accept cookies, but you can control if and when you allow cookies to be stored on your machine, and can view or delete any cookies stored. This web site does use cookies.

Cookies stored on your computer create a temporary record of the products in your basket before you place your order. These cookies expire when you shut down your web browser at the end of the session. If you would like to know more about cookies, or would like to disable cookies in your browser settings (i.e. refuse cookies) please visit http://www.aboutcookies.org/

We protect and store your information

As required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

Information is stored securely on our servers. Our servers are protected by a central firewall and back-up firewall which monitor activity and hostile attacks.

In summary

We are committed to protecting your privacy. We use the information we collect on the site to enhance your overall customer experience of Equorum. We do not sell, trade or rent your personal information to others.

Your consent

By using our web site, you consent to the collection and use of this information by Equorum. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.